Pass Microsoft MB2-714 Exam in First Attempt with DumpsBoss Practice Exam Dumps!
- Premium PDF & Test Engine Files with 89 Questions & Answers
- Certification Provider: Microsoft
- Certification: Microsoft Dynamics CRM
Note: Microsoft MB2-714 (Microsoft Dynamics CRM 2016 Customer Service) will not receive any new updates.
Introduction of Microsoft MB2-714 Exam!
The Microsoft MB2-714 exam is a certification exam that focuses on Microsoft Dynamics CRM 2016 Customer Service. It tests the candidate's ability to implement, configure, and manage customer service functionality within the Microsoft Dynamics CRM 2016 platform.
What is the Duration of Microsoft MB2-714 Exam?
The Microsoft MB2-714 exam, also known as Microsoft Dynamics CRM 2016 Customer Service, is a certification exam designed to validate the skills and knowledge of professionals in using Microsoft Dynamics CRM 2016 for customer service operations. The exam covers various aspects of the CRM system, including case management, service scheduling, and service management.
What are the Number of Questions Asked in Microsoft MB2-714 Exam?
The number of questions in the Microsoft MB2-714 exam typically ranges from 40 to 60 questions.
What is the Passing Score for Microsoft MB2-714 Exam?
The passing score for the Microsoft MB2-714 exam is 700 out of 1000.
What is the Competency Level required for Microsoft MB2-714 Exam?
The competency level required for the Microsoft MB2-714 exam is intermediate to advanced. Candidates should have a good understanding of Microsoft Dynamics CRM 2016 and its customer service capabilities.
What is the Question Format of Microsoft MB2-714 Exam?
The question format of the Microsoft MB2-714 exam includes multiple-choice, multiple-response, and scenario-based questions.
How Can You Take Microsoft MB2-714 Exam?
The Microsoft MB2-714 exam can be taken online through the Microsoft certification website or at authorized Pearson VUE testing centers.
What Language Microsoft MB2-714 Exam is Offered?
The Microsoft MB2-714 exam is offered in English.
What is the Cost of Microsoft MB2-714 Exam?
The cost of the Microsoft MB2-714 exam is $165 USD, but prices may vary by location and currency.
What is the Target Audience of Microsoft MB2-714 Exam?
The target audience for the Microsoft MB2-714 exam includes IT professionals, customer service managers, and consultants who work with Microsoft Dynamics CRM 2016 for customer service.
What is the Average Salary of Microsoft MB2-714 Certified in the Market?
The average salary of a Microsoft MB2-714 certified professional varies depending on the job role and location, but it generally ranges from $70,000 to $100,000 per year.
Who are the Testing Providers of Microsoft MB2-714 Exam?
The testing providers for the Microsoft MB2-714 exam are Pearson VUE and Certiport.
What is the Recommended Experience for Microsoft MB2-714 Exam?
The recommended experience for the Microsoft MB2-714 exam includes hands-on experience with Microsoft Dynamics CRM 2016, particularly in customer service modules, as well as a good understanding of the CRM system's functionality.
What are the Prerequisites of Microsoft MB2-714 Exam?
There are no specific prerequisites for the Microsoft MB2-714 exam, but it is recommended that candidates have a solid understanding of Microsoft Dynamics CRM 2016 and its customer service modules.
What is the Expected Retirement Date of Microsoft MB2-714 Exam?
The expected retirement date for the Microsoft MB2-714 exam is not specified, but it is important to check the Microsoft certification website for the most up-to-date information.
What is the Difficulty Level of Microsoft MB2-714 Exam?
The difficulty level of the Microsoft MB2-714 exam is considered moderate to challenging, requiring a good understanding of Microsoft Dynamics CRM 2016 and its customer service functionalities.
What is the Roadmap / Track of Microsoft MB2-714 Exam?
The Microsoft MB2-714 exam is part of the Microsoft Certified Solutions Expert (MCSE) track for Business Applications. Passing this exam can help candidates earn the MCSE certification.
What are the Topics Microsoft MB2-714 Exam Covers?
The topics covered in the Microsoft MB2-714 exam include: Manage cases and the knowledge base, Manage queues, entitlements, and service level agreements (SLAs), Configure and manage the interactive service hub, Manage Dynamics CRM, Implement and manage service scheduling.
What are the Sample Questions of Microsoft MB2-714 Exam?
Sample questions for the Microsoft MB2-714 exam can be found on the Microsoft certification website or through various online certification training resources.
