CSSBB: Certified Six Sigma Black Belt

3m 1. Introduction - Section 2 3m 2. Impact of Six Sigma project on Stakeholders (BOK II.A) 11m 3. Benchmarking (BOK II.B) 13m 4. Performance Measures (BOK II.C.1) 20m 5. Financial Measures (BOK II.C.2)

5m 1. Introduction - Section 3 4m 2. Types of Teams (BOK III.A.1) 5m 3. Team Roles (BOK III.A.2) 2m 4. Team member selection (BOK III.A.3) 2m 5. Team Success Factors (BOK III.A.4) 8m 6. Team Motivation (BOK III.B.1) 8m 7. Team Stages (BOK III.B.2) 8m 8. Team Communications (BOK III.B.3) 2m 9. Team Leadership Models (BOK III.B.4) 14m 10. Group Behaviors (BOK III.C.1) 2m 11. Meeting Management (BOK III.C.2) 9m 12. Team Tools (BOK III.C.3) 2m 13. Team Training - Need Assessment (BOK III.D.1) 7m 14. Team Training - Delivery (BOK III.D.2) 2m 15. Team Training - Evaluation (BOK III.D.3)

6m 1. Introduction - Section 4 8m 2. Customer Identification (BOK IV.A.1) 10m 3. Customer Data Collection (BOK IV.A.2) 3m 4. Customer Requirements - Introduction (BOK IV.A.3) 6m 5. Customer Requirements - VOC and CTQ (BOK IV.A.3) 9m 6. Customer Requirements - Quality Function Deployment QFD (BOK IV.A.3) 4m 7. Customer Requirements - SIPOC (BOK IV.A.3) 8m 8. Customer Requirements - Kano Model (BOK IV.A.3) 9m 9. Project Charter - Writing Business Case (BOK IV.B.1) 4m 10. Project Charter - Writing Problem Statement (BOK IV.B.2) 7m 11. Project Charter - Writing Project Scope (BOK IV.B.3) 5m 12. Project Charter - SMART Goals and Objectives (BOK IV.B.4) 4m 13. Project Charter - Project Performance Measurements (BOK IV.B.5) 4m 14. Project Charter Review (BOK IV.B.6) 10m 15. Project Managament Tools - Gantt Chart (BOK IV.C.1) 4m 16. Project Managament Tools - Toll-gate Reviews (BOK IV.C.2) 4m 17. Project Managament Tools - WBS (BOK IV.C.3) 6m 18. Project Managament Tools - RACI (BOK IV.C.4) 5m 19. Analytical Tools - Affinity Diagrams (BOK IV.D.1) 3m 20. Analytical Tools - Tree Diagrams (BOK IV.D.2) 8m 21. Analytical Tools - Matrix Diagrams (BOK IV.D.3) 3m 22. Analytical Tools - Prioritization Matrices (BOK IV.D.4) 25m 23. Analytical Tools - Activity Network Diagrams (BOK IV.D.5)

8m 1. Introduction - Section 5 18m 2. Process Flow Metrics (BOK V.A.1) 16m 3. Process Analysis Tools - Part 1 (BOK V.A.2) 6m 4. Process Analysis Tools - Part 2 (BOK V.A.2) 12m 5. Types of Data (BOK V.B.1) 12m 6. Measurement Scales (BOK V.B.2) 21m 7. Sampling (BOK V.B.3) 6m 8. Data Collection Plans and Methods (BOK V.B.4) 12m 9. Data Collection Plans and Methods - Data Coding (BOK V.B.4) 4m 10. Data Collection Plans and Methods - Missing Data (BOK V.B.4) 15m 11. Measurement System Analysis - Introduction (BOK V.C.1) 7m 12. Measurement System Analysis - Accuracy (BOK V.C.1) 8m 13. Measurement System Analysis - Precision (BOK V.C.1) 6m 14. Measurement System Analysis - Precision to Tolerance Ratio (BOK V.C.1) 5m 15. Measurement System Analysis - Three Methods of GRR (BOK V.C.1) 6m 16. Gage R&R - Range Method (BOK V.C.1) 19m 17. Gage R&R - Average and Range Method (BOK V.C.1) 12m 18. Gage R&R - ANOVA Method (BOK V.C.1) 10m 19. Gage R&R - Number of Distinct Categories (NDC) (BOK V.C.1) 4m 20. Gage R&R - Crossed vs Nested Gage R&R Study (BOK V.C.1) 12m 21. Measurement systems across the organization (BOK V.C.2) 12m 22. Metrology (BOK V.C.3) 7m 23. Basic statistical terms (BOK V.D.1) 16m 24. Central limit theorem (BOK V.D.2) 5m 25. Descriptive statistics - Part 1(BOK V.D.3) 12m 26. Descriptive statistics - Part 2(BOK V.D.3) 12m 27. Descriptive statistics - Part 3(BOK V.D.3) 8m 28. Descriptive statistics - Using Microsoft Excel and SigmaXL (BOK V.D.3) 9m 29. Graphical Methods - 1 Box and Whisker Plots(BOK V.D.4) 4m 30. Graphical Methods - 2 Scatter Plots (BOK V.D.4) 11m 31. Graphical Methods - 3 Histograms (BOK V.D.4) 7m 32. Graphical Methods - 4 Creating Histograms Using SigmaXL and MS Excel (BOK V.D.4) 9m 33. Valid statistical conclusions - Hypothesis Testing (BOK V.D.5) 5m 34. Valid statistical conclusions - Types of Errors (BOK V.D.5) 8m 35. Probability Basic concepts - Part 1(BOK V.E.1) 10m 36. Probability Basic concepts - Part 2 (BOK V.E.1) 16m 37. Probability Basic concepts - Part 3(BOK V.E.1) 20m 38. Probability Distributions - Normal Distribution 1 (BOK V.E.2) 4m 39. Normal Distribution Calculations Using MS Excel 2m 40. Normal Distribution Calculations Using SigmaXL 16m 41. Binomial Distribution 13m 42. Bernoulli, Hypergeometric, Geometric and Negative Geometric Distributions 6m 43. Poisson Distribution 20m 44. Process capability indices - Part 1 (BOK V.F.1) 7m 45. Process capability indices - Part 2 (BOK V.F.1) 8m 46. Process performance indices (BOK V.F.2) 4m 47. General process capability studies (BOK V.F.3) 2m 48. Process capability for attributes data (BOK V.F.4) 9m 49. Process capability for non-normal data (BOK V.F.5) 9m 50. Process capability for non-normal data - Transformation of Data (BOK V.F.5) 10m 51. Process capability for non-normal data - Box-Cox Transformation (BOK V.F.5) 11m 52. Process performance vs 2m 53. Short-term and long-term capability (BOK V.F.7)

5m 1. Introduction - Section 6 5m 2. Correlation Coefficient - Introduction (BOK VI.A.1) 7m 3. Correlation Coefficient - Manual Calculation (BOK VI.A.1) 3m 4. Correlation Coefficient - Calculation Using MS Excel (BOK VI.A.1) 5m 5. Correlation Coefficient - Summary (BOK VI.A.1) 4m 6. Correlation vs Causation (BOK VI.A.1) 17m 7. Correlation Coefficient - Calculating Confidence Interval (BOK VI.A.1) 3m 8. Coefficient of Determination (BOK VI.A.2) 11m 9. Regression Equation - Manual Calculations (BOK VI.A.2) 4m 10. Residual Analysis (BOK VI.A.2) 16m 11. Multivariate Analysis (BOK VI.A.3) 16m 12. Hypothesis Testing Terminology - Errors, Power and Significance (BOK VI.B.1) 8m 13. Statistical vs Practical Significance (BOK VI.B.2) 13m 14. Understanding Hypothesis Testing (BOK VI.B.3) 9m 15. Finding the Z Value (BOK VI.B.3) 4m 16. What is p Value? (BOK VI.B.3) 12m 17. Sample Sizes for Means and Proportions (BOK VI.B.3) 7m 18. Point and Interval Estimate - Introduction ( BOK VI.B.4) 6m 19. Factors Affecting Confidence Interval Width (BOK VI.B.4) 5m 20. Calculating Confidence Interval for Mean - z Distribution (BOK VI.B.4) 10m 21. Calculating Confidence Interval for Mean - t Distribution (BOK VI.B.4) 5m 22. Calculating Confidence Interval for Proportions (BOK VI.B.4) 12m 23. Calculating Confidence Interval for Variance (BOK VI.B.4) 5m 24. Tests for mean variance and proportions - Introduction (BOK VI.B.5) 7m 25. Tests for mean variance and proportions - z Test (BOK VI.B.5) 6m 26. Tests for mean variance and proportions - t Test (BOK VI.B.5) 8m 27. Tests for mean variance and proportions - p Test (BOK VI.B.5) 17m 28. Two Sample z Test (BOK VI.B.5) 9m 29. Two Sample t Test - Introduction (BOK VI.B.5) 16m 30. Two Sample t Test - Equal Variance (BOK VI.B.5) 10m 31. Two Sample t Test - Unequal Variance (BOK VI.B.5) 8m 32. Two Sample Paired t Test (BOK VI.B.5) 13m 33. Two Sample p Test (BOK VI.B.5) 6m 34. Tests for Variance - F and Chi Square (BOK VI.B.5) 11m 35. F Test (BOK VI.B.5) 10m 36. One Sample Chi Square Test (BOK VI.B.5) 9m 37. ANOVA - Introduction (BOK VI.B.6) 12m 38. ANOVA - Understanding the Concept without any Calculation (BOK VI.B.6) 5m 39. ANOVA - Understanding the Calculation (BOK VI.B.6) 15m 40. ANOVA - Doing Manual Calculation (BOK VI.B.6) 4m 41. ANOVA - Using MS Excel (BOK VI.B.6) 4m 42. ANOVA - Using SigmaXL (BOK VI.B.6) 3m 43. ANOVA - Practice Question (BOK VI.B.6) 12m 44. Goodness of Fit Test (BOK VI.B.7) 14m 45. Contingency Tables (BOK VI.B.8) 2m 46. Contingency Tables - Practice Question(BOK VI.B.8) 9m 47. Non-Parametric Tests (BOK VI.B.9) 11m 48. Failure Mode and Effect Analysis - FMEA Introduction (BOK VI.C) 16m 49. Failure Mode and Effect Analysis - FMEA (BOK VI.C) 8m 50. Gap Analysis (BOK VI.D.1) 6m 51. Root Cause Analysis (RCA) Introduction (BOK VI.D.2) 2m 52. Root Cause Analysis (RCA) Tools (BOK VI.D.2) 3m 53. Root Cause Analysis (RCA) - 5 Whys (BOK VI.D.2) 5m 54. Root Cause Analysis (RCA) - Pareto Chart (BOK VI.D.2) 3m 55. Root Cause Analysis (RCA) - Fault Tree (BOK VI.D.2) 5m 56. Root Cause Analysis (RCA) - Cause and Effect (BOK VI.D.2) 25m 57. Waste Analysis (BOK VI.D.3)

6m 1. Introduction - Section 7 3m 2. Design of Experiments (DoE) - Introduction (BOK VII.A.1) 6m 3. Design of Experiments (DoE) - Response and Factor (BOK VII.A.1) 8m 4. Design of Experiments (DoE) - Example of a Coffee Launch (BOK VII.A.1) 4m 5. Design of Experiments (DoE) - Interaction Chart (BOK VII.A.1) 3m 6. Design of Experiments (DoE) - Contour Plot (BOK VII.A.1) 7m 7. Design of Experiments - Writing an Equation to Predict Response (BOK VII.A.1) 7m 8. Design of Experiments (DoE) - Introducing Interaction (BOK VII.A.2) 9m 9. Design of Experiments (DoE) - Writing an Equation with Interaction (BOK VII.A.2) 6m 10. Design of Experiments (DoE) - Basic Definitions (BOK VII.A.1 and VII.A.2) 9m 11. Design of Experiments (DoE) - Three Factors Full Factorial Design (BOK VII.A.2) 4m 12. DoE - Calculating Numbers of Experiments - Full Factorial (BOK VII.A.2) 6m 13. Design of Experiments (DoE) - Nuisance Factors and Balanced Design (BOK VII.A.2) 18m 14. Design of Experiments (DoE) - Half Factorial, Confounding and Resolutions 17m 15. Design of Experiments (DoE) - Planning and Conducting Experiments (BOK VII.A.3) 5m 16. Design of Experiments (DoE) - One-Factor Experiments - Intro (BOK VII.A.4) 5m 17. One-Factor Experiments - Completely Randomized Designs (BOK VII.A.4) 3m 18. One-Factor Experiments - Randomized Block Designs (BOK VII.A.4) 7m 19. One-Factor Experiments - Latin and Graeco-Latin Square Designs (BOK VII.A.4) 5m 20. DoE - Two Level Fractional Factorial Designs - Review (BOK VII.A.5) 3m 21. Two Level Fractional Factorial Designs - Number of Experiments (BOK VII.A.5) 6m 22. Two Level Fractional Factorial Designs - Plackett-Burman Design (BOK VII.A.5) 9m 23. Types of Wastes - Muda, Mura and Muri (BOK VII.B.1) 3m 24. Wastes - Eight Types of Muda - Introduction to TIMWOODS (BOK VII.B.1) 9m 25. Eight Types of Muda - Transport and Inventory (BOK VII.B.1) 4m 26. Eight Types of Muda - Motion and Waiting (BOK VII.B.1) 5m 27. Eight Types of Muda - Over-processing and Over-producing (BOK VII.B.1) 5m 28. Eight Types of Muda - Defects and Underutilization of Skills (BOK VII.B.1) 5m 29. Tools to Reduce or Eliminate Waste - Pull System (BOK VII.B.1) 7m 30. Tools to Reduce or Eliminate Waste - Kanban (BOK VII.B.1) 11m 31. Tools to Reduce or Eliminate Waste - 5 S (BOK VII.B.1) 3m 32. Tools to Reduce or Eliminate Waste - Standard Work (BOK VII.B.1) 6m 33. Tools to Reduce or Eliminate Waste - Poka Yoke (BOK VII.B.1) 7m 34. Tools for Cycle Time Reduction - Continuous Flow (BOK VII.B.2) 7m 35. Tools for Cycle Time Reduction - SMED (BOK VII.B.2) 4m 36. Tools for Cycle Time Reduction - Heijunka (BOK VII.B.2) 9m 37. Kaizen (BOK VII.B.3) 10m 38. Theory of Constraints - Introduction (BOK VII.B.4) 4m 39. Theory of Constraints - Identify and Eliminate Constraints (BOK VII.B.4) 4m 40. Theory of Constraints - Throughput Accounting (BOK VII.B.4) 5m 41. Theory of Constraints - Drum, Buffer and Rope (BOK VII.B.4) 5m 42. Overall Equipment Effectiveness (OEE) - Introduction (BOK VII.B.4) 9m 43. Overall Equipment Effectiveness (OEE) - Example (BOK VII.B.4) 6m 44. Implementation Approaches (BOK VII.C)

5m 1. Introduction - Section 8 11m 2. Statistical Process Control Objectives (BOK VIII.A.1) 6m 3. Selection of Variables (BOK VIII.A.2) 11m 4. Rational Subgrouping (BOK VIII.A.3) 9m 5. Control Chart Selection (BOK VIII.A.4) 11m 6. I-MR Chart Explained (BOK VIII.A.4) 6m 7. I-MR Chart Calculation Demonstration (BOK VIII.A.4) 7m 8. Value of d2 Constant (BOK VIII.A.4) 9m 9. Xbar-R Chart Explained (BOK VIII.A.4) 4m 10. A2 Constant Explained (BOK VIII.A.4) 5m 11. Xbar-R Chart Demonstration (BOK VIII.A.4) 2m 12. Xbar S Chart Explained (BOK VIII.A.4) 7m 13. Attribute Control Charts - Introduction (BOK VIII.A.4) 1m 14. np Control Charts (BOK VIII.A.4) 4m 15. np Control Chart - Demonstration (BOK VIII.A.4) 4m 16. p Control Charts (BOK VIII.A.4) 4m 17. p Control Charts - Demonstration (BOK VIII.A.4) 3m 18. c Control Charts (BOK VIII.A.4) 2m 19. c Control Chart - Demonstration (BOK VIII.A.4) 2m 20. u Control Charts (BOK VIII.A.4) 3m 21. u Control Chart - Demonstration (BOK VIII.A.4) 18m 22. Control Chart Analysis (BOK VIII.A.5) 6m 23. Control Chart Analysis - Finding Probabilities (BOK VIII.A.5) 10m 24. Total Productive Maintenance (BOK VIII.B.1) 6m 25. Visual Controls (BOK VIII.B.2) 6m 26. Control Plan (BOK VIII.C.2) 6m 27. Sustain Improvements - Lessons Learned (BOK VIII.D.1) 3m 28. Sustain Improvements - Documentation (BOK VIII.D.2) 2m 29. Sustain Improvements - Training (BOK VIII.D.3) 2m 30. Sustain Improvements - Ongoing Evaluations (BOK VIII.D.4)

4m 1. Introduction - Section 9 10m 2. Common DFSS Methodologies (BOK IX.A) 5m 3. 9B - Design for X (BOK IX.B) 2m 4. 9B - Design for Manufacturing (BOK IX.B) 3m 5. 9B - Design for Maintainability (BOK IX.B) 3m 6. Robust Design Introduction (BOK IX.C) 3m 7. Robust Design Defined (BOK IX.C) 7m 8. Robust Design - Control and Noise Factors (BOK IX.C) 4m 9. Robust Design - Taguchi Loss Function (BOK IX.C) 7m 10. Robust Design - Taguchi Loss Function - Calculations (BOK IX.C) 16m 11. Design for Reliability (BOK IX.B) 4m 12. Design for Logistics and Environment (BOK IX.B) 3m 13. Design for X - Summary (BOK IX.B)