ITILSC-OSA: ITIL Service Capability Operational Support and Analysis
Best Seller 235 Lectures 4h 50m 14s
Prepare for your ITIL examination with our training course. The ITILSC-OSA course contains a complete batch of videos that will provide you with profound and thorough knowledge related to ITIL certification exam. Pass the ITIL ITILSC-OSA test with flying colors.
Curriculum For This Course
- 32s 1. Course Introduction
- 1m 35s 2. Instructor Introduction
- 22s 3. Course Organization
- 34s 4. Welcome to the Course!
- 45s 5. Mentoring Community Introductions
- 47s 6. Why Are You Here?
- 1m 10s 7. Using Bloom’s Taxonomy
- 37s 8. What do you Expect?
- 1m 3s 9. Housekeeping in the Online Classroom
- 8s 10. Course Conventions & Agenda
- 54s 11. Conventions Used
- 44s 12. Quizzes & Exercises
- 47s 13. ITIL Qualification Scheme
- 1m 8s 14. ITIL Capability Exam
- 2m 26s 15. Getting Started in an Online Classroom
- 23s 16. Section Review