Learning Six Sigma: Black Belt

2m 30s 1. Introduction - Section 2 2m 30s 2. Impact of Six Sigma project on Stakeholders (BOK II.A) 10m 15s 3. Benchmarking (BOK II.B) 12m 40s 4. Performance Measures (BOK II.C.1) 20m 5s 5. Financial Measures (BOK II.C.2)

4m 19s 1. Introduction - Section 3 3m 29s 2. Types of Teams (BOK III.A.1) 4m 59s 3. Team Roles (BOK III.A.2) 1m 16s 4. Team member selection (BOK III.A.3) 2m 1s 5. Team Success Factors (BOK III.A.4) 7m 16s 6. Team Motivation (BOK III.B.1) 8m 8s 7. Team Stages (BOK III.B.2) 7m 50s 8. Team Communications (BOK III.B.3) 1m 28s 9. Team Leadership Models (BOK III.B.4) 14m 6s 10. Group Behaviors (BOK III.C.1) 2m 12s 11. Meeting Management (BOK III.C.2) 9m 1s 12. Team Tools (BOK III.C.3) 2m 13. Team Training - Need Assessment (BOK III.D.1) 6m 48s 14. Team Training - Delivery (BOK III.D.2) 2m 7s 15. Team Training - Evaluation (BOK III.D.3)

5m 7s 1. Introduction - Section 4 7m 43s 2. Customer Identification (BOK IV.A.1) 9m 22s 3. Customer Data Collection (BOK IV.A.2) 2m 40s 4. Customer Requirements - Introduction (BOK IV.A.3) 5m 13s 5. Customer Requirements - VOC and CTQ (BOK IV.A.3) 8m 23s 6. Customer Requirements - Quality Function Deployment QFD (BOK IV.A.3) 4m 8s 7. Customer Requirements - SIPOC (BOK IV.A.3) 7m 7s 8. Customer Requirements - Kano Model (BOK IV.A.3) 8m 40s 9. Project Charter - Writing Business Case (BOK IV.B.1) 3m 45s 10. Project Charter - Writing Problem Statement (BOK IV.B.2) 6m 35s 11. Project Charter - Writing Project Scope (BOK IV.B.3) 4m 43s 12. Project Charter - SMART Goals and Objectives (BOK IV.B.4) 3m 38s 13. Project Charter - Project Performance Measurements (BOK IV.B.5) 3m 43s 14. Project Charter Review (BOK IV.B.6) 10m 6s 15. Project Managament Tools - Gantt Chart (BOK IV.C.1) 3m 23s 16. Project Managament Tools - Toll-gate Reviews (BOK IV.C.2) 3m 30s 17. Project Managament Tools - WBS (BOK IV.C.3) 6m 11s 18. Project Managament Tools - RACI (BOK IV.C.4) 4m 56s 19. Analytical Tools - Affinity Diagrams (BOK IV.D.1) 2m 41s 20. Analytical Tools - Tree Diagrams (BOK IV.D.2) 7m 56s 21. Analytical Tools - Matrix Diagrams (BOK IV.D.3) 2m 55s 22. Analytical Tools - Prioritization Matrices (BOK IV.D.4) 24m 54s 23. Analytical Tools - Activity Network Diagrams (BOK IV.D.5)

7m 36s 1. Introduction - Section 5 17m 32s 2. Process Flow Metrics (BOK V.A.1) 15m 53s 3. Process Analysis Tools - Part 1 (BOK V.A.2) 5m 33s 4. Process Analysis Tools - Part 2 (BOK V.A.2) 11m 32s 5. Types of Data (BOK V.B.1) 11m 47s 6. Measurement Scales (BOK V.B.2) 20m 25s 7. Sampling (BOK V.B.3) 5m 45s 8. Data Collection Plans and Methods (BOK V.B.4) 11m 27s 9. Data Collection Plans and Methods - Data Coding (BOK V.B.4) 3m 44s 10. Data Collection Plans and Methods - Missing Data (BOK V.B.4) 14m 10s 11. Measurement System Analysis - Introduction (BOK V.C.1) 6m 58s 12. Measurement System Analysis - Accuracy (BOK V.C.1) 7m 37s 13. Measurement System Analysis - Precision (BOK V.C.1) 5m 35s 14. Measurement System Analysis - Precision to Tolerance Ratio (BOK V.C.1) 4m 32s 15. Measurement System Analysis - Three Methods of GRR (BOK V.C.1) 5m 43s 16. Gage R&R - Range Method (BOK V.C.1) 18m 39s 17. Gage R&R - Average and Range Method (BOK V.C.1) 11m 50s 18. Gage R&R - ANOVA Method (BOK V.C.1) 9m 19s 19. Gage R&R - Number of Distinct Categories (NDC) (BOK V.C.1) 3m 15s 20. Gage R&R - Crossed vs Nested Gage R&R Study (BOK V.C.1) 12m 5s 21. Measurement systems across the organization (BOK V.C.2) 11m 51s 22. Metrology (BOK V.C.3) 6m 41s 23. Basic statistical terms (BOK V.D.1) 15m 14s 24. Central limit theorem (BOK V.D.2) 4m 48s 25. Descriptive statistics - Part 1(BOK V.D.3) 11m 58s 26. Descriptive statistics - Part 2(BOK V.D.3) 9m 1s 27. Descriptive statistics - Part 3(BOK V.D.3) 7m 43s 28. Descriptive statistics - Using Microsoft Excel and SigmaXL (BOK V.D.3) 8m 17s 29. Graphical Methods - 1 Box and Whisker Plots(BOK V.D.4) 3m 34s 30. Graphical Methods - 2 Scatter Plots (BOK V.D.4) 10m 14s 31. Graphical Methods - 3 Histograms (BOK V.D.4) 6m 38s 32. Graphical Methods - 4 Creating Histograms Using SigmaXL and MS Excel (BOK V.D.4) 8m 50s 33. Valid statistical conclusions - Hypothesis Testing (BOK V.D.5) 4m 29s 34. Valid statistical conclusions - Types of Errors (BOK V.D.5) 7m 31s 35. Probability Basic concepts - Part 1(BOK V.E.1) 9m 20s 36. Probability Basic concepts - Part 2 (BOK V.E.1) 16m 3s 37. Probability Basic concepts - Part 3(BOK V.E.1) 19m 32s 38. Probability Distributions - Normal Distribution 1 (BOK V.E.2) 3m 34s 39. Normal Distribution Calculations Using MS Excel 2m 6s 40. Normal Distribution Calculations Using SigmaXL 16m 4s 41. Binomial Distribution 12m 21s 42. Bernoulli, Hypergeometric, Geometric and Negative Geometric Distributions 6m 43. Poisson Distribution 19m 27s 44. Process capability indices - Part 1 (BOK V.F.1) 6m 48s 45. Process capability indices - Part 2 (BOK V.F.1) 7m 19s 46. Process performance indices (BOK V.F.2) 3m 34s 47. General process capability studies (BOK V.F.3) 1m 27s 48. Process capability for attributes data (BOK V.F.4) 8m 47s 49. Process capability for non-normal data (BOK V.F.5) 8m 57s 50. Process capability for non-normal data - Transformation of Data (BOK V.F.5) 10m 5s 51. Process capability for non-normal data - Box-Cox Transformation (BOK V.F.5) 10m 47s 52. Process performance vs 2m 1s 53. Short-term and long-term capability (BOK V.F.7)

4m 25s 1. Introduction - Section 6 4m 28s 2. Correlation Coefficient - Introduction (BOK VI.A.1) 6m 17s 3. Correlation Coefficient - Manual Calculation (BOK VI.A.1) 2m 19s 4. Correlation Coefficient - Calculation Using MS Excel (BOK VI.A.1) 4m 53s 5. Correlation Coefficient - Summary (BOK VI.A.1) 3m 16s 6. Correlation vs Causation (BOK VI.A.1) 16m 47s 7. Correlation Coefficient - Calculating Confidence Interval (BOK VI.A.1) 2m 40s 8. Coefficient of Determination (BOK VI.A.2) 10m 14s 9. Regression Equation - Manual Calculations (BOK VI.A.2) 3m 35s 10. Residual Analysis (BOK VI.A.2) 15m 18s 11. Multivariate Analysis (BOK VI.A.3) 15m 55s 12. Hypothesis Testing Terminology - Errors, Power and Significance (BOK VI.B.1) 8m 8s 13. Statistical vs Practical Significance (BOK VI.B.2) 8m 27s 14. Finding the Z Value (BOK VI.B.3) 8m 27s 15. What is p Value? (BOK VI.B.3) 3m 55s 16. Sample Sizes for Means and Proportions (BOK VI.B.3) 11m 41s 17. Point and Interval Estimate - Introduction ( BOK VI.B.4) 6m 30s 18. Factors Affecting Confidence Interval Width (BOK VI.B.4) 5m 45s 19. Calculating Confidence Interval for Mean - z Distribution (BOK VI.B.4) 5m 12s 20. Calculating Confidence Interval for Mean - t Distribution (BOK VI.B.4) 9m 18s 21. Calculating Confidence Interval for Proportions (BOK VI.B.4) 4m 29s 22. Calculating Confidence Interval for Variance (BOK VI.B.4) 12m 5s 23. Tests for mean variance and proportions - Introduction (BOK VI.B.5) 4m 53s 24. Tests for mean variance and proportions - z Test (BOK VI.B.5) 7m 25. Tests for mean variance and proportions - t Test (BOK VI.B.5) 6m 10s 26. Tests for mean variance and proportions - p Test (BOK VI.B.5) 7m 50s 27. Two Sample z Test (BOK VI.B.5) 16m 59s 28. Two Sample t Test - Introduction (BOK VI.B.5) 8m 28s 29. Two Sample t Test - Equal Variance (BOK VI.B.5) 16m 4s 30. Two Sample t Test - Unequal Variance (BOK VI.B.5) 9m 50s 31. Two Sample Paired t Test (BOK VI.B.5) 8m 9s 32. Two Sample p Test (BOK VI.B.5) 12m 57s 33. Tests for Variance - F and Chi Square (BOK VI.B.5) 5m 14s 34. F Test (BOK VI.B.5) 10m 55s 35. One Sample Chi Square Test (BOK VI.B.5) 9m 36s 36. ANOVA - Introduction (BOK VI.B.6) 8m 47s 37. ANOVA - Understanding the Concept without any Calculation (BOK VI.B.6) 11m 13s 38. ANOVA - Understanding the Calculation (BOK VI.B.6) 4m 56s 39. ANOVA - Doing Manual Calculation (BOK VI.B.6) 14m 30s 40. ANOVA - Using MS Excel (BOK VI.B.6) 3m 42s 41. ANOVA - Using SigmaXL (BOK VI.B.6) 3m 21s 42. ANOVA - Practice Question (BOK VI.B.6) 3m 11s 43. Goodness of Fit Test (BOK VI.B.7) 11m 22s 44. Contigency Tables (BOK VI.B.8) 13m 59s 45. Contigency Tables - Practice Question(BOK VI.B.8) 2m 1s 46. Non-Parametric Tests (BOK VI.B.9) 8m 22s 47. Failure Mode and Effect Analysis - FMEA Introduction (BOK VI.C) 10m 29s 48. Failure Mode and Effect Analysis - FMEA (BOK VI.C) 15m 42s 49. Gap Analysis (BOK VI.D.1) 7m 17s 50. Root Cause Analysis (RCA) Introduction (BOK VI.D.2) 4m 55s 51. Root Cause Analysis (RCA) Tools (BOK VI.D.2) 1m 11s 52. Root Cause Analysis (RCA) - 5 Whys (BOK VI.D.2) 2m 11s 53. Root Cause Analysis (RCA) - Pareto Chart (BOK VI.D.2) 4m 58s 54. Root Cause Analysis (RCA) - Fault Tree (BOK VI.D.2) 2m 48s 55. Root Cause Analysis (RCA) - Cause and Effect (BOK VI.D.2) 4m 12s 56. Waste Analysis (BOK VI.D.3)

5m 44s 1. Introduction - Section 7 2m 59s 2. Design of Experiments (DoE) - Introduction (BOK VII.A.1) 5m 39s 3. DoE - Response and Factor (BOK VII.A.1) 7m 14s 4. DoE - Example of a Coffee Launch (BOK VII.A.1) 4m 4s 5. DoE - Interaction Chart (BOK VII.A.1) 2m 55s 6. DoE - Contour Plot (BOK VII.A.1) 6m 32s 7. DoE - Writing an Equation to Predict Response (BOK VII.A.1) 6m 53s 8. Design of Experiments (DoE) - Introducing Interaction (BOK VII.A.2) 8m 21s 9. DoE - Writing an Equation with Interaction (BOK VII.A.2) 5m 19s 10. DoE - Basic Definitions (BOK VII.A.1 and VII.A.2) 8m 45s 11. DoE - Three Factors Full Factorial Design (BOK VII.A.2) 3m 38s 12. DoE - Calculating Numbers of Experiments - Full Factorial (BOK VII.A.2) 5m 7s 13. DoE - Nuisance Factors and Balanced Design (BOK VII.A.2) 16m 37s 14. DoE - Planning and Conducting Experiments (BOK VII.A.3) 5m 7s 15. Design of Experiments (DoE) - One-Factor Experiments - Intro (BOK VII.A.4) 4m 45s 16. One-Factor Experiments - Completely Randomized Designs (BOK VII.A.4) 2m 41s 17. One-Factor Experiments - Randomized Block Designs (BOK VII.A.4) 6m 21s 18. One-Factor Experiments - Latin and Graeco-Latin Square Designs (BOK VII.A.4) 5m 11s 19. DoE - Two Level Fractional Factorial Designs - Review (BOK VII.A.5) 2m 49s 20. Two Level Fractional Factorial Designs - Number of Experiments (BOK VII.A.5) 5m 54s 21. Two Level Fractional Factorial Designs - Plackett-Burman Design (BOK VII.A.5) 8m 44s 22. Types of Wastes - Muda, Mura and Muri (BOK VII.B.1) 2m 48s 23. Wastes - Eight Types of Muda - Introduction to TIMWOODS (BOK VII.B.1) 8m 22s 24. Eight Types of Muda - Transport and Inventory (BOK VII.B.1) 3m 31s 25. Eight Types of Muda - Motion and Waiting (BOK VII.B.1) 4m 19s 26. Eight Types of Muda - Over-processing and Over-producing (BOK VII.B.1) 4m 40s 27. Eight Types of Muda - Defects and Underutilization of Skills (BOK VII.B.1) 4m 57s 28. Tools to Reduce or Eliminate Waste - Pull System (BOK VII.B.1) 6m 25s 29. Tools to Reduce or Eliminate Waste - Kanban (BOK VII.B.1) 10m 20s 30. Tools to Reduce or Eliminate Waste - 5 S (BOK VII.B.1) 2m 7s 31. Tools to Reduce or Eliminate Waste - Standard Work (BOK VII.B.1) 5m 3s 32. Tools to Reduce or Eliminate Waste - Poka Yoke (BOK VII.B.1) 6m 10s 33. Tools for Cycle Time Reduction - Continuous Flow (BOK VII.B.2) 6m 27s 34. Tools for Cycle Time Reduction - SMED (BOK VII.B.2) 3m 15s 35. Tools for Cycle Time Reduction - Heijunka (BOK VII.B.2) 14m 36s 36. Kaizen (BOK VII.B.3) 8m 13s 37. Theory of Constraints - Introduction (BOK VII.B.4) 3m 38s 38. Theory of Constraints - Identify and Eliminate Constraints (BOK VII.B.4) 3m 51s 39. Theory of Constraints - Throughput Accounting (BOK VII.B.4) 4m 51s 40. Theory of Constraints - Drum, Buffer and Rope (BOK VII.B.4) 4m 1s 41. Overall Euipment Effectiveness (OEE) - Introduction (BOK VII.B.4) 8m 30s 42. Overall Equipment Effectiveness (OEE) - Example (BOK VII.B.4) 6m 1s 43. Implementation Approaches (BOK VII.C)

4m 34s 1. Introduction - Section 8 10m 29s 2. Statistical Process Control Objectives (BOK VIII.A.1) 10m 29s 3. Selection of Variables (BOK VIII.A.2) 8m 53s 4. Control Chart Selection (BOK VIII.A.4) 10m 11s 5. I-MR Chart Explained (BOK VIII.A.4) 6m 1s 6. I-MR Chart Calculation Demonstration (BOK VIII.A.4) 6m 37s 7. Value of d2 Constant (BOK VIII.A.4) 8m 17s 8. Xbar-R Chart Explained (BOK VIII.A.4) 3m 20s 9. A2 Constant Explained (BOK VIII.A.4) 4m 21s 10. Xbar-R Chart Demonstration (BOK VIII.A.4) 2m 18s 11. Xbar S Chart Explained (BOK VIII.A.4) 5m 59s 12. Attribute Control Charts - Introduction (BOK VIII.A.4) 1m 13. np Control Charts (BOK VIII.A.4) 4m 14. np Control Chart - Demonstration (BOK VIII.A.4) 3m 53s 15. p Control Charts (BOK VIII.A.4) 3m 42s 16. p Control Charts - Demonstration (BOK VIII.A.4) 2m 24s 17. c Control Charts (BOK VIII.A.4) 1m 28s 18. c Control Chart - Demonstration (BOK VIII.A.4) 1m 18s 19. u Control Charts (BOK VIII.A.4) 2m 17s 20. u Control Chart - Demonstration (BOK VIII.A.4) 17m 16s 21. Control Chart Analysis (BOK VIII.A.5) 5m 36s 22. Control Chart Analysis - Finding Probabilities (BOK VIII.A.5) 9m 48s 23. Total Productive Maintenance (BOK VIII.B.1) 5m 51s 24. Visual Controls (BOK VIII.B.2) 5m 15s 25. Control Plan (BOK VIII.C.2) 5m 3s 26. Sustain Improvements - Lessons Learned (BOK VIII.D.1) 2m 8s 27. Sustain Improvements - Documentation (BOK VIII.D.2) 1m 58s 28. Sustain Improvements - Training (BOK VIII.D.3) 1m 3s 29. Sustain Improvements - Ongoing Evaluations (BOK VIII.D.4)

3m 8s 1. Introduction - Section 9 9m 40s 2. Common DFSS Methodologies (BOK IX.A) 4m 42s 3. 9B - Design for X (BOK IX.B) 1m 46s 4. 9B - Design for Manufacturing (BOK IX.B) 2m 29s 5. 9B - Design for Maintainability (BOK IX.B) 2m 19s 6. Robust Design Introduction (BOK IX.C) 2m 32s 7. Robust Design Defined (BOK IX.C) 6m 40s 8. Robust Design - Control and Noise Factors (BOK IX.C) 4m 12s 9. Robust Design - Taguchi Loss Function (BOK IX.C) 6m 30s 10. Robust Design - Taguchi Loss Function - Calculations (BOK IX.C) 11m 45s 11. Design for Reliability (BOK IX.B) 3m 22s 12. Design for Logistics and Environment (BOK IX.B) 2m 13s 13. Design for X - Summary (BOK IX.B)